Amazing experience
sylviaGirten8
Purchase
Conventional
I can’t begin to say how excited I am to be in my new home. Timothy and his entire team were extremely helpful in closing my loan on time. Another lender out of the blue pulled the bait and switch on me. Timothy and his team were 100% transparent from the beginning. Thank you Tim and your entire team. I will be referring my entire family and friends to you for as long as I live.
Responsive and helpful team
L Leong
Purchase
Conventional
Purchasing a home in the Bay Area is not for the faint of heart. You, your real estate agent, and your loan agent must all work quickly to secure a property. The Tim Potempa team was a pleasure to work with from start to finish. When researching home loans, I was happy to see that the Potempa team was responsive and helpful throughout the per-approval process. When it came time to actually make an offer and secure a loan, the Potempa team never slowed down and made buying our first home as painless as possible, answering all of our questions and working around our hectic schedule. We closed on time and the Potempa team was in constant contact with us to make sure everything went smoothly. I highly recommend the Potempa team.
Who’s calling me?
ericri1978
Purchase
Calls from different phone numbers every time, every email signed by different names than that which is on the email address header. Pushy. Just feels too much like scammers trying to phish for personal info for identity fraud. Like, I know they’re legit and many are working from home, but I didn’t even have a single point of contact. Definitely felt fake and sales oriented in the worst way possible. Hard nope.
Didn't get my loan!!!
skdeepam
Purchase
Jumbo
Couldn't get my loan approved and i was in a time crunch to secure a loan. there was a misunderstanding regarding the immigration status and the loan amount requested. hence couldn't get the house which i wanted.
Awesome service and communication!
brockton rosell
Purchase
Conventional
I’ve worked with other lenders in the past and I have to say, the Potempa team was extremely efficient, responded to all of my questions quickly, and communicated each step of the process so I always knew what to expect. Definitely recommend and will be returning to them for future home purchases!
Ls
Lisa Ignored and ex
Purchase
FHA
I told Mr Potempo I didn’t want to proceed just yet as I just paid off all my
Credit cards and was waiting for my fico to go up. He assured me they will handle that info appropriately. I agreed. Well guess what they ran my score right away and I was denied. 20 days later my score, reflecting my payment shot up 100 points. I know have a hard inquiry on me report. Because I believed he would do what he stated. Dint use this company
Great to work with
yifan jiang
Purchase
The whole team did all they can to help us through our first home purchase. They accommodated us throughout the whole process and always had our backs.
Great Experience!
April Carew
Purchase
FHA
My lender and all associates were very attentive and on point. Andrew provided a pre-qualification letter and advice that was very helpful. Once I found my home, the Potempa team was great working with me and communicating milestone time frames.
Smooth refinance
KrystaA
Refinance
Conventional
We had an easy, smooth refinance. This was our second transaction with The Potempa team and I would definitely use them again. All the staff we had interactions with were helpful and friendly.
Guidance without pressure
prateek kapoor
Purchase
Conventional
We had certain guidelines and Timothy Potempa's team esp Cory made sure we stuck to them, keeping us comfortable within our range. They were prompt and were quick to accommodate to the changes requested as we went along. Thanks for the help.