Kim made the purchase of our new home seamless. She was very responsive and helpful with any questions we had. Kim always kept us in the loop with what the next process would be and what to expect.
I needed to refiance my home due to a divorce and was not sure I would be able to do so. My credit had taken a hit and Kim did everything she could to make the process easy for me. She kept me sane and focused when I thought I was losing my home and my sanity at times. She is an asset to not only her agency but for anyone that she works with. I am deeply grateful and appreciative of her support in a very difficult time in my life. THANK YOU SO MUCH KIM!!!
Without her, we would not have a home!
What started as a smooth process became anything but, and Kim worked like crazy to make things happen for us! She came up with multiple options to make a home purchase financially possible. She explained everything well, in a manner first time home-buyers could understand. Overall, the process was not easy, but made much less difficult thanks to Kim.
Thank you so very much for all of your help in securing my loan for my new home here in Connecticut. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. I put my trust in you and you most definitely came through for me. Thank you for your patience as well as treating me as people rather than just home loan customer..You stand above the rest. Mayra Gonzalez, Hartford Connecticut
Very happy with the services that Kim provided. From start to finish she was very easy to work and kept me informed all along the way. When I had questions, I always got a quick & clear answer to my questions. Her professionalism made this a smooth and pleasant process.
Kimberly Ferraro-Buchanan was excellent to work with. She made everything easy and very friendly. thumbs up She always kept in touch letting me know what was happening and if she needed anything else.
Helpful and knowledgeable
Kim basically held my hand through a first time home purchase, and was so helpful, kind and professional throughout the process. I would work with Kim any day, and recommend her highly.
They were extremely,extreamly helpful. There was no question that was stupid in their eyes. Always returned my calls. I know I would not have gotten my home without them
Took the time to work with us, when not every other broker would have
I couldn't speak more highly of Kim, she really worked hard to help us get our mortgage approved and made the process as seamless as possible, and we were not the easiest of clients! When we started our preapproval process we had no idea it would be almost a year until we found a home we both loved, she never got frustrated, kept a good line of communication and answered any questions we had along the way. If we were to ever need another mortgage she would be the first person I contacted
Wonderful information and communication!
Kim was more than just a mortgage and numbers, she understands the market and selling and buying. She was always available with answers to questions and sent multiple cost sheets for multiple properties. There is so much to think about with buying and she was very knowledgeable and objective!