Timothy has a great team around him. They secured my home and made it happen. That's all that mattered. The only minor thing was as a first time home buyer, how the process works was challenging, but that is expected.
Tim Potempa's team is amazing. They were available around the clock and answered all questions. This branch works well together and is quick to respond! Team members I worked with were immensely helpful. They made sure the loan was on track and guided me to a successful and on time closing. Individuals on the team were also able to break down my loan and what showed me what costs I could expect from the loan. They met all deadlines and were consistently ahead of schedule! I highly recommend working with this branch!!
Tim's team will make buying your first home easy!
Not good at all
They just ran my credit just to let me know that they would not be able to help me. I tried sending email but would never receive any response from him. Other people from that same office would email me but it wasn't as helpful as I would have hoped.
Thankyou Potempa team!
Thank you Tim Potempa as well as the entire team at Fairway for their amazing effort with helping us complete our mortgage refinance. Interest rates were lower than we expected and they completed the loan in a timely manner. Thanks Potempa team!
Excellent Customer Service and Industry Knowledge at Fairway Mortgage
I wanted to take the opportunity to thank Tim Potempa as well as the entire team at Fairway for their efforts in getting my loan knocked out in record time. The service was always timely and my expectations were exceeded in all aspects of the loan approval process. Special thanks to both Matt and Calvin for their efforts. I would highly recommend doing business with this firm. All I can say is if you are looking for a hassle free home buying experience, look no further.
The entire team is great. Friendly, helpful and always available for questions. Through the entire process I was given updates and really felt like I was a part of every step.
Lender was Fantastic
Lender was fantastic. The whole team worked to ensure we got the house we needed at a fair price with an extremely smooth lending process. I would definitely recommend this lender as a great one in the industry. This is the fourth house I have purchased and was hands down the best experience.
Timothy was acting quickly to respond to my questions. It was straight answers no wishy-washy. My result came back very quickly after I uploaded all the documents. Thank you.
Fairway mortgage-Potempa team
I shopped the rate-Potempa team was a great value. Rates and fees were very competitive and exactly what was quoted. Customer service and timeliness were excellent. The team took care of everything, I did not need to make a single phone call, they reached out promptly and my loan closed with plenty of time to spare.
Very professional and efficient
Our closing agent was very professional and knowledgeable. The team is very efficient and able to coordinate and work with the escrow team, seller, realtor etc. They definitely make the process easier for a first-time home buyer like myself. The communication was easy and clear and they were super responsive and I would definitely recommend them.