Better Than Best Expectations
I was on Zillow wandering helplessly from LO to LO before Tim’s team found me. From the very first call they have outperformed and over served. 10/10
One trust home loans
They were very helpful. Answered any and allquestion in a timely fashion. Did most of the signing online which was very easy. Someone was in contact with us almost every day to keep us informed of all stages of the buying process. Would recommend to all.
The Potempa Team at OneTrust are Outstanding!
Tim Potempa’s team was great to work with. Their expertise, communication, coaching, collaboration, technology, advocacy, and transparency was fantastic. As first time buyers, we had a lot to learn. We went into the experience with eyes wide open and asking lots of questions of all of our collaborators in the process. Tanei, Andrew, and Tim were responsive, informative, and so helpful. We did shop around for our financing partners. The Potempa Team were the best, without question. Thanks!
It has been a dream to work with the Potempa team. They have been nothing but supportive and flexible with us. I’d highly recommend reaching out to them for all of your home loan needs.
The team worked with us to get the best loan at the best rate. The rep assigned to our account was very responsive and provided excellent advice and counsel. I would highly recommend the Potempa Team.
Where do I begin!!!
Tim and his team have been an absolute dream to work with. Since our initial call, he assured me his team would hold our hand and be there every step of the way . They went above and beyond and helped us achieve our dream and we now our our forever home. Would recommend to anyone! Big props to Matt and Nathan and all the team.
GREAT COMPANY, EVEN BETTER PEOPLE
OneTrust Home Loans helped me get pre-approved with an unbeatable loan on a home that I had fallen in love with. They made it so simple and easy to get the ball rolling and close as soon as possible. Every person I spoke with on that team was so knowledgeable and had THE best customer service. If you’re looking to find an amazing lending team to go with, choose them I promise you will not be disappointed.
After looking at properties on and off for several years and working with a few different lenders, Timothy and his team were amazing. Their follow through was on-point. They were always available to answer any questions we had and got back to us right away. They got us a really good rate. I would 100% use them again in the future.
This Timothy Potempa was supposed to be the number one lender in the game. He runs a team that works directly under him. When I applied for my pre-approval I didn’t expected to speak to 5-10 different people over the phone. That experience was overwhelming and confusing because I didn’t know who was who and what role they played in this process of getting pre-approved. I expected to speak directly with Timothy Potempa but that wasn’t the case. When I had questions and reached out to Potempa’s Team, no one ever got back to me. I would reach out directly to Timothy Potempa and leave several voicemails. My calls were never returned and my questions and concerns were left unaddressed.
I had a horrible experience working with this team. Receiving the pre-approval letter was a nightmare. The team was never honest, clear, or straightforward about anything. I had to complain over and over again just to be able to obtain MY pre-approval and have it emailed. I emphasize on “MY” because it was my information they were using to run the numbers yet it was a nuisance and difficult to get that pre-approval letter.
I stopped working with the Potempa’s team. I stopped answering their phone calls and emails. It’s funny how they’re able to reach out to you as a customer when they need something (I.e. personal information) but when you reach out to them you get the run around. This was a horrible home buying process experience.
Always pleasant and professional
I was treated with respect and professionalism which is hard to come by these days. I got help extremely quickly and all of my questioned were answered. I feel like I’m in great hands.