Smooth as possible
I am not an easy person to work with especially when it comes to financial matters but Jim was always professional and addressed my concerns quickly. Couldn't have gone more smoothly.
Jim is extremely knowledgeable and made the refi process very easy to deal with. Always in contact and with you every step of the way. I strongly recommend him.
Exceptional Mortgage Service
I worked with Jim in a refinance, the process was seamless and efficient. My answers were quickly answered. Jim made himself available to provide instant and timely feedback through out the process. The entire process from first day to close was incredibly easy and comfortable. I have gone thru such transactions before but Jim’s abilities to work so efficiently makes him a bar raiser.
Third time we've used him
Great personality and easy to work with. Used him for our initial mortgage and now for 2 refinances. Very knowledgeable and got us the best deal. Made this process very easy. We will definitely use him again. Thanks Jim!
jim was great to work with.he is always responsive and prompt. i really appreciate how effective and efficient he was would recommend to anyone . he was asset of crosscountry
Perfect Customer Service
Jim was perfect in every step that he took to help my family and I refinance my home. He was incredibly responsive and completely accurate in everything that he said. His guesses were always accurate. He never gave me a number or offered a scenario that changed. What he said he could do, he did. No surprises. No lies. He answered all questions succinctly and clearly. He was never impatient, annoyed, slow, or to busy for me, no matter the day, no matter the time. His customer service was perfect and I was blessed to have him as our agent. Cross Country Mortgage is a better company for having Jim on their team and he should get a raise for helping this family from the Bronx the way he did. Thank you Jim!!!
Jim- made the refinance process seamless. He saved me a ton of money in interest long term. I really appreciate how effective and efficient he was and would recommend him to anyone.
Jim is amazing!!
Where do I begin!! I would give Jim 10 stars if I could. He gave me a call on Feb.10, 2020 to begin the process, and in exactly 24 days later, we closed on our home. He is very prompt, attention to detail, efficient and easy to work with. His communication was stellar! I will recommend him to every single person that I know who is the market to buy/sell/refi. He knows his stuff and the timing is impeccable to say the least. Closing was on time, fast and easy. Thank you Jim, and continue to make the dreams of homeownership a reality for so many!
Jim helped us out again got us refinanced with the VA streamline loan save a ton of money! Jim was great to work with once again made everything easy
Top in class
Jim is tenacious, he cares about his craft. He put me first above everything else and made sure I received the service I needed. My loan was quick and easy, done in 2 weeks while the competitor was still asking for documents. Never met him in person but it felt like I knew him my whole life. I highly recommend Jim to get it done.